I bet your wondering just how a site assessment works. Here at Dillengr, Inc. we make it simple and painless and here's how:
We start by assessing the available documentation and if necessary we will download code from existing PLC's, PAC's or touch Screens (HMI's). From all this information we create a sequence of operation. This sequence is then submitted to the customer for review. When automation controllers are present we extract the code and create a backup copy which is vital to the survive ability of your critical infrastructure.
Next, we set aside time in our schedules to match this newly created documentation with the customers expectations. These meetings are held via Skype, teleconference or in person. At these meetings we will discuss what discrepancies, if any, are present in the system.
At this time we will review any changes and determine if there are any action items. Action items may be a settings change, hardware changes or PLC/PACS/HMI code changes. This marks the start of the road to recovery.
It is at this stage
that we determine what changes, if any, can be simulator in one of our lab(s). Dillengr, Inc. has many partners across the country which allows us to place this customer witness test at a lab near you.
Now with all approved changes in hand we will come to your site, per your maintenance window and download any necessary, approved code changes to your controllers. We will then undergo testing to ensure the code changes have taken affect.
Lastly, we will return to the site during normal business hours to train any or all personnel until they understand how the system should work.